77u77's Privacy Policy

77u77 is a safe and reliable online betting platform serving players in Bangladesh. We fully respect the privacy of our users and treat the protection of their personal information as our top priority.

This privacy policy describes what types of information 77u77 collects, how that information is used, whether information is shared with third parties, and how you can maintain control over your information.

This policy applies to the 77u77 website, mobile application, and all digital services. You provide information under this policy when you register an account on our platform, log in, or use any of our services. This policy may be updated at any time without prior notice, so you are encouraged to review this page regularly.

77u77 collects various types of information in order to provide its services. The information collected can be grouped into the following categories:

2.1 Information You Provide Directly

When you create an account on 77u77 or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and phone number
• Residential address
• National ID card or passport details (for identity verification)
• Financial transaction information — records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer
• Information you share when contacting the support team

2.2 Automatically Collected Information

Certain information is collected automatically when you use the 77u77 platform:

• IP address and device identifier
• Browser type and operating system
• Site usage history — which pages you visited, how long you stayed, which games you played
• Session duration and login activity
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, 77u77 may receive information from third parties, such as identity verification service providers, payment processors (bKash, Nagad, Rocket, Upay, banks), and fraud prevention services.

77u77 uses the information collected for the following legitimate purposes:

3.1 Account and Identity Management

• Creating, verifying, and ensuring secure login to accounts
• Verifying user age and identity (service available only to those aged 21 and above)
• Preventing unauthorized access to accounts

3.2 Service Delivery and Improvement

• Processing deposit and withdrawal transactions
• Maintaining betting history and account balances
• Managing bonuses, promotions, and VIP rewards
• Improving platform performance and user experience

3.3 Security and Compliance

• Detecting and preventing fraud, money laundering, and illegal activity
• Monitoring user behavior in line with responsible gaming policy
• Complying with applicable legal and regulatory obligations

3.4 Communication and Support

• Providing customer service and technical support — via 24/7 live chat and email
• Sending important account-related notifications
• Sending relevant promotional information (with your consent)

77u77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Operating our services requires working with certain trusted third parties, such as payment processors, IT infrastructure providers, and identity verification organizations. These partners are granted access to information only for specific tasks and may not use it for their own purposes.

4.2 Legal Obligations

In the case of a court order, a lawful request from law enforcement, or applicable legal obligations, 77u77 may be required to provide necessary information.

4.3 Business Restructuring

In the event of a company merger, acquisition, or sale of assets, user information may be transferred. We will provide you with appropriate notice before any such change.

The 77u77 website uses cookies and similar technologies. Cookies are small data files stored in your browser.

5.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions, ensure security, and support core functionality — these cannot be disabled.
• Functional cookies: Used to remember your language preferences, theme settings, and usage experience.
• Analytics cookies: Used to understand which parts of the site are used most — this information helps improve our services.

5.2 Cookie Controls

You can disable analytics and functional cookies through your browser settings. However, please note that disabling essential cookies may cause some features of 77u77 to not work properly.

77u77 takes industry-standard technical and organizational measures to protect your personal information:

• SSL encryption: All data transfers between your browser and our servers are secured with SSL/TLS encryption.
• Data encryption: Sensitive information — particularly financial and identity-related data — is stored in encrypted form in our databases.
• Access controls: Only authorized personnel may access user information, and only when there is a specific need to do so.
• Security reviews: Regular security audits and vulnerability assessments are conducted.
• Two-factor authentication: An additional layer of protection to prevent unauthorized access to accounts.

While we take the highest security measures, no digital system is 100% secure. Therefore, keep your account password private and contact us immediately if you notice anything suspicious.

77u77 retains your information only for as long as is necessary to provide services or meet legal obligations. The general guidelines are as follows:

• Information for active accounts is retained for as long as the account remains active.
• Records of financial transactions may be retained for a defined period after account closure, in accordance with legal requirements.
• Information related to fraud or disputes is deleted once the relevant matter is resolved.
• Information provided for marketing communications is removed from the relevant list as soon as you withdraw your consent.

As a 77u77 user, you have the following rights regarding your own information:

8.1 Right to Access Information

You may ask us what information we hold about you. Upon request, we will provide you with a copy of the stored information.

8.2 Right to Correction

If any of your stored information is incorrect, you may request that we correct it. Some information can also be updated directly in your account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business requirements.

8.4 Right to Object to Processing

For marketing communications, you may withdraw your consent at any time. This will not affect the functionality of your account.

8.5 How to Exercise Your Rights

To exercise any of the above rights, send an email to [email protected] or contact our team via 24/7 live chat. We will process your request within a reasonable timeframe.

77u77's services are for those aged 21 and above only. We do not intentionally collect information from minors. If we learn that a minor has created an account on our platform, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please contact us.

Our servers and technical infrastructure may be located in various countries. As a result, your information may be transferred to and stored outside of Bangladesh. In such cases, we ensure that the transfer is carried out with appropriate safeguards in place and that the receiving party provides an equivalent level of protection to that described in this policy.

77u77 may update this privacy policy at any time due to business needs, technological changes, or legal obligations. Before changes take effect, we will update the date of the latest revision on this page.

For significant changes, we will send a notification to your registered email or display a notice on the platform. Continuing to use the platform after a policy change will be considered as your acceptance of the updated policy.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will handle your request promptly and efficiently.